In case of damage to your vehicle for which you have taken out insurance, first of all, document your damage. Fill in the Accident Detection Report at the time of the accident or attach a record. This record is important in terms of determining how the accident occurred and the responsibilities of the parties. Also, taking photos of your vehicle and the accident site will help document the damage.
Then report the situation to your insurance company. After the damage has occurred, contact your insurance company as soon as possible and file a notice of notification. You can call the customer service of your insurance company for a tow truck and/or replacement vehicle claim. Take your vehicle to one of the contracted services of your insurance company or any other service you wish. Send the necessary documents to the service or to the general directorate of the insurance company. You can track your filed damage file via your insurance company's online services or mobile application.
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