ENSB Sigorta, Which Carries Customer Satisfaction to the Highest Level
In today's business world, customer satisfaction is one of the most important factors determining the success of companies. As ENSB Sigorta, we aim to anticipate the needs of our customers and increase customer satisfaction to the highest level by providing the most appropriate solutions for these needs. In this context, providing our insured with the opportunity to work with the leading companies of the sector in a high-quality and reliable environment is also among our main goals. Dec.
Process-Oriented Approach in Insurance
ENSB Sigorta adopts insurance as a process-oriented operation extending from sales to damage. We work meticulously to ensure absolute customer satisfaction at every stage in this process. Here are the basic stages of this process:
Sales Phase
By accurately analyzing the insurance needs of our customers, we offer them the most suitable insurance solutions. In this process, we provide quality and reliable policies to our customers by cooperating with the leading insurance companies of the sector.
Policy Management
The management and follow-up of insurance policies are of great importance for the protection of the rights of our insured. For this reason, we also work meticulously in policy management and closely monitor all processes related to our customers' policies.
Damage Management
In damage management, which is one of the most critical stages of insurance, we stand by our customers as a 24/7 accessible agent. We provide professional consulting services to our insured persons at the time of damage, ensuring that the damage process is completed quickly and smoothly.
24/7 Accessibility
In order to keep customer satisfaction at the highest level, we attach importance to being accessible whenever our insured needs. As ENSB Sigorta, we always offer support to our customers with the feature of being an accessible agency 24/7. In this way, we aim to increase the satisfaction of our insured by responding to their needs immediately.
